Terms & Conditions

Please read these terms of service carefully.

The parties to this Agreement are Unfold Solution, an Australian corporation with its principal office at 480 Collins Street in Melbourne, VIC 3000, Australia, and any other business entity that is executing this Agreement on their behalf. When the customer clicks "Accepted and Agreed To" or signs an order form, this Agreement becomes enforceable. This Agreement and our Privacy Policy govern Customer's use of the Platform, including the use of the Platform by Customer's Users.

Each Party represents and warrants that it has had the requisite authority to act on its behalf and that it has read, understands, and agrees to be bound by the terms of this Agreement. Customer represents that the person signing this agreement on its behalf has the power to bind Customer to these terms and conditions.

• The Platform, Utilizing the Platform Customer may use the Platform during the Term in accordance with any outstanding Order&apo;s terms, including any features and functions that the Order specifies. The Documentation may only be copied and used by Customer as required to assist Users in using the Platform. If the Platform is revised in a way that significantly reduces the features or functionality provided in accordance with an Order, the Customer may, within 30 days of receiving notice of the revision, cancel the Order without giving a reason or, if the Order is the only one still in effect, this Agreement may be terminated without giving a reason.
• Customer Data and Privacy, We shall not access, process, or otherwise use Customer Data other than as necessary to facilitate the Platform, to prevent or address service or technical problems, or at Customer’s request in order to provide Support. We shall not intentionally grant any third party access to Customer Data, except subcontractors that are subject to a reasonable nondisclosure agreement. Customer data collection, use, and/or disclosure are all governed by the privacy statement. The Privacy Policy, however, only applies to the Platform and not to any websites or services operated by third parties that are linked to, recommended, or otherwise made reference to on the Platform. Within thirty (30) days following termination of this Agreement, upon Customer’s request and provided that Customer has paid all amounts, we will provide Customer with a copy of the Customer Data in a format chosen by Unfold Solution. Customer further agrees that we will not be liable to Customer or to any third party for any deletion of Customer Data after such thirty (30) days period.
• Customer’s Responsibilities and Restrictions, Customer shall not: (a) use the Platform for service bureau or time-sharing purposes or in any other way allow third parties to exploit the Platform; (b) give Platform passwords or other log-in information to any third party; (c) share non-public Platform features or content with any third party; or (d) access the Platform in order to develop a product or service that is competitive, to develop a product that uses concepts, features, functions, or graphics that are similar to those on the Platform, or to do any
• Third-Parties Software Product and Service, (a) Customer acknowledges and agrees that the Third Party Platforms' respective terms of service, use, and/or conditions, which are posted on their website or platform, also apply to and govern the use of the Third Party Platforms as provided under the Order. (b) Customer acknowledges that any use of a third-party platform is done so entirely at the risk and will of the customer, and that it is the customer's responsibility to read and abide by any applicable third-party terms. Customer agrees and gives their consent for the Third Party Platform to collect, use, and process their personal information for the purposes of using the Third Party Platform. When using the Third Party Platform, Customer agrees to abide by all applicable data protection laws and regulations as well as the Third Party Platform's privacy policy.
• Term and Termination, Unfold Solution may terminate this Agreement (including without limitation Customer’s access to the Platform) without advanced notice if Customer fails to pay applicable fees when due. Either party may terminate this Agreement for any other material breach by the other party via written notice, effective in thirty (30) days unless the other party first cures such breach.

• Platform Fees, Billing and Payment, By agreeing to cooperate with us, you will comply with our policies in managing payments and all matters relating to financial transactions with the following conditions :

  1. The cost specified in each order and for each Term shall be paid by the customer. We won't be required to refund the Fee unless there are specific conditions that have been agreed upon by all parties.
  2. The customer will pay with a credit card or a transfer. For the applicable fees, any applicable taxes, and any other costs the customer might accrue when using the platform, through the customer's authorized payment method. The customer understands that any fees levied against them by their bank, credit card company, or other financial institution are solely their responsibility.
  3. We will email invoices generated by the Platform to you or use another method that it may occasionally choose. Any claim or dispute relating to a billing issue or discrepancy is waived by the customer if they fail to notify Ematic in writing of them within 20 days of the relevant invoice date.